Part 4: CRISIS MANAGEMENT – AN INTRODUCTION FOR MINING LEADERS (KAZAKHSTAN)
15:30– 16:30 / 14 April 2026
- Park InnStrategia is different from other risk management companies because unlike the traditional - audit-led - process, we link risk to strategy. We also believe that risk can't be addressed in ‘silos’ as too often it is the combination of risks that are the most toxic.
Organised in partnership with Strategia Worldwide
Strategia is different from other risk management companies because unlike the traditional - audit-led - process, we link risk to strategy. We also believe that risk can't be addressed in ‘silos’ as too often it is the combination of risks that are the most toxic.
https://www.strategiaworldwide.com
What is a crisis in Mining?
- Political/governance; threats to / loss of license
- Safety/fatalities and workforce trust
- Tailings/water/environmental harm
- Community / artisanal conflict and social licence
- Cultural heritage and consent failures
- Security/human rights allegations
The new environment for crisis communications: ESG and social media
The four stages of crisis communications. Internal alignment + External engagement
- Long before a crisis: stakeholder relationship building
- The Crisis Communications Plan
- In-crisis response: Becoming the trusted voice
- Post-crisis rebuilding
Case study: Argentina
How lack of communications turned a minor incident into a loss of license to operate
Case studies from the region